About Rivet
We build revenue systems that keep running after we leave.
Rivet is a revenue operations agency for B2B teams that sell through a sales team. We build the work between your tools, in your accounts, then hand it over.
What we believe
Growth shouldn't depend on how busy one person is this week.
Most B2B teams we meet aren't short of tools or effort. They're short of the routine work that connects them: finding the right accounts, answering replies, keeping the CRM honest, following up when it matters. That work gets done when someone has time, and stops when they don't.
The usual fixes are another hire or another retainer. Both work for as long as you keep paying, and both leave with whatever they built in their heads.
We think there's a better way. Build the system once, in your own accounts. Let agents do the repeatable work, and keep a person on every decision that reaches a buyer. Write it all down. Then hand it over, so your team runs it without us.
We'd rather be the agency you don't need next year than the one you can't leave.
The Rivet team
Build it once. Keep it running. Hand it over.
Five things we won't trade away.
They shape every scope we write, and they're the reason some teams are better served by someone else.
Build in their name
Domains, inboxes, CRM records and copy belong to the client from day one. Nothing is held back.
A person approves what matters
Agents do the repeatable work. A person signs off on targeting, templates and sensitive replies.
Write it down
Scope, rules and decisions live in documents your team can read, not in someone's memory.
Only measured results
We don't publish numbers we haven't measured, and we don't promise revenue.
Say when we're not the fit
If a hire, a tool or another agency would serve you better, we'll tell you on the first call.
Who runs the work.
A senior operator supervises every engagement. Agents handle research, drafting, reply sorting and record updates. Every decision that reaches a buyer goes past a person first.
Lead operator
Owns your scope, runs the weekly review and is the name you call.
Systems engineer
Builds the data flows, sending setup, CRM rules and automations in your accounts.
Agent operator
Tunes the agents that research, draft, sort replies and update records, and checks their output.
You
Approve the ICP, templates and anything that reaches a buyer. You own every account.
What we build.
Three systems along one revenue line, from first touch to repeat revenue.
- 01Pipeline generationThe right accounts, found and contacted every day, without hiring an SDR.MarketingLeads
- 02Sales and CRM systemEvery reply handled, every deal recorded, and a CRM your team finally trusts.SalesPipeline
- 03Revenue operationsFollow-up, reactivation and reporting on schedule, so won and lost deals keep paying back.RevenueRetention
How we work, at a glance.
Every step ends with something in writing. See the full process
- 1
Diagnose
A 30-minute review of your pipeline.
A written map of where it breaks and which part we'd fix first.
- 2
Build
A fixed-scope setup in your accounts: data, targeting, sending, reply handling and CRM records.
You see the scope in writing before work starts.
- 3
Run
Agents do the daily work. A named operator reviews it with you every week, and a person approves what matters.
A weekly report on what moved, what was approved and what's next.
- 4
Hand over
A 30-day handover with documentation for everything we built.
Your team can run the system without us.
Tools we build on.
We work in the tools you already pay for, and recommend the rest only when they earn their place. Every account stays in your name.
- ApApollo
- ClClay
- n8n8n
- MkMake
- CdClaude
- AIOpenAI
- InInstantly
- HsHubSpot
- PdPipedrive
- SlSlack
Built for a team that can take the meetings.
Best fit
- B2B firms with 10–50 staff.
- A named person who takes sales meetings.
- A CRM, or willingness to adopt one.
- Deals worth well over $10k.
- US contacts only.
Not a fit
- No one to take meetings.
- B2C sales.
- Anyone expecting guaranteed revenue.
Work with a team that plans to hand it over.
A 30-minute review is the quickest way to see how we work, and whether we're the right fit.
Book a 30-minute review